Travel CRM platform for perfect customer experience.
A multi-channel, secure, customized communication and customer management system that enables communication optimization in a variety of channels and full automation.
%20(1).png)
.png)
Upgrade your traveler experience and let your customers communicate with you in their preferred channel
The increasing use of smartphones, other digital devices and social networks has led to the creation of new service models.
Start communicate with your clients in their preferred channel whether it is on WhatsApp, social networks, chat or email.
TraveLead CRM, developed in open source, interfaces with all travel systems Back Office, bookkeeping systems, GDS Global distribution systems, travel websites, landing pages and more, thus enabling you to efficiently and fully automate the client portfolio.
.png)
Every interaction with an existing or potential customer is recorded in the customer's timeline and allows you to know at any given time what their status is throughout the sales process.
Full synchronization
Reservations, leads and all communication Inquiries from social networks WhatsApp, Messenger, websites, landing pages and more. All in one place.
Full synchronization of emails, calendars and voice communications.
Ongoing communication
Ongoing communications with all travel suppliers such as airlines, hotel providers, car rental and attractions companies.
Bids
Follow up on travel offers and bids.
Negotiations process
Negotiations process documentation until transaction is closed, according to workflow determined for the customer.
Upsell
Upsell and duplicate successful campaigns to additional target audiences.
Future recommendations
Future recommendations regarding the most demanding destinations in the coming season and what are the most effective and cost-effective marketing processes and promotions for those destinations.